WWT Martin Mere earns 2013 Trip Advisor certificate of excellence

15 July 2013

WWT Martin Mere Wetland Centre has been honored as a top performing visitor attraction by users of the world’s largest and best-known travel site.

Our 650 nature reserve and Wetland Centre has received a TripAdvisor® Certificate of Excellence, placing it in the top performing 10 per cent of all businesses worldwide.

The prestigious accolade recognises hospitality excellence and is given only to those establishments that consistently achieve outstanding traveller reviews. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four out of five or higher and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

The website’s ‘snapshot’ facility shows that out of a current total of 168 reviews, WWT Martin Mere’s overall score is 4.5 out of five and the centre is ranked top attraction listed under the same TripAdvisor area.

Victoria Fellowes, Marketing Manager at WWT Martin Mere, said: “Bringing people and wildlife together, for the benefit of both, is at the heart of what we do and as such we strive to offer everyone who comes through our doors a memorable experience. This award is evidence that our hard work is translating into positive reviews on TripAdvisor and we’re thrilled to receive it.”

Alison Copus, Vice President of Marketing for TripAdvisor for Business, added: “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience.

“The Certificate of Excellence award provides top-performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”

Examples of recent TripAdvisor reviews for WWT Martin Mere Wetland Centre:

June 2013: We joined the WWT at the start of the year. We only live about 40 minutes drive from Martin Mere and have managed about 4 or 5 visits already this year. There is plenty to see and do at Martin Mere. We aren't birdwatchers as such but enjoy watching both the birds in the "captive areas" and the wild areas. We are also trying to improve our photographic skills! There is always some activities going on, lots of interesting talks, We have listened to talks on the swans, otters and the general site. On the last visit we went on one of the Duckling days and went to a very informative talk and demonstration of candling eggs and also visited the duck nursery. The site appeals to a wide range of people. Its very popular with birdwatchers and you see lots of families. There is a very good play area near the entrance and in summer there are boat trips and canoe safaris. There is a large café with nice decking area overlooking one of the lakes. The food in the café is good but the choice could be better for us (more fish and vege choices). If you are in the area it is well worth a visit and it is easy to spend a few hours here. If you live near by the annual membership is very good value.

June 2013: Thoroughly enjoyed a bank holiday Sunday here. It was lovely to be able to walk through the park and spot the different varieties of ducks, geese and other birds. The otters were enchanting as they played and chased each other. Then watching wild birds from the hides was truly wonderful - particularly a heron that was hunting. There are excellent facilities - plenty of toilets; refreshment areas and play areas for children. There are boats to hire at a reasonable cost so there really is plenty to do for a whole day there.

WWT Martin Mere Wetland Centre is open every day from 9.30am to 5.30pm and parking is free of charge. Situated off the A59, it is signposted from the M61, M58 and M6. The Centre is also accessible via the Southport to Manchester and the Liverpool to Preston line by train from Burscough Rail Stations. Visit the web site http://www.wwt.org.uk/martinmere/ to find out what’s on all year round at Martin Mere and the other eight centres.